HVACDelaware

From 62% to 100% Call Answer Rate

Missing 40% of incoming calls during busy summer season. No after-hours coverage. Competitors capturing leads that should have been theirs.

Get Similar Results
100%
Call Answer Rate

The Challenge

Missing 40% of incoming calls during busy summer season. No after-hours coverage. Competitors capturing leads that should have been theirs.

  • Only answering 62% of calls during busy periods
  • Zero after-hours coverage (losing 15-20 leads/month)
  • Techs couldn't answer while on jobs
  • No visibility into missed call opportunities
  • Competitors winning on response time alone

The Solution

Implemented AI phone system with intelligent call routing and 24/7 coverage.

  • AI answers 100% of calls instantly, day or night
  • Qualifies leads and books service appointments
  • Escalates emergencies to on-call tech
  • Sends instant text summaries to owner
  • Integrates with existing ServiceTitan CRM

The Results

Call Answer Rate
62%100%
+61%
After-Hours Leads
015-20/month
New revenue stream
Booked Appointments
Baseline+23%
From captured calls
Monthly Revenue Impact
-+$4,200
Net new revenue
Customer Satisfaction
4.24.8
+14%
Timeline
1 week to go live
Investment
$297/month
ROI
14x monthly ROI
We didn't realize how many calls we were missing until we started catching them all. The AI pays for itself every single day.
TomOwner

Services Implemented

AI Phone AnsweringCRM IntegrationLead Qualification
Limited availability this month

Stop Losing Money to Manual Work

The average contractor loses $50,000/year to missed calls, double-booked appointments, and forgotten follow-ups. Let's fix that.

Free, no-obligation audit. Results in 48 hours.